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Welcome to the RUDGWICK Medical Centre Website

econsultRudgwick Surgery

Closure for training

We will be closed for staff training and development for the afternoon of Wednesday 21st April 2021 between 12.30pm and 6.30pm. For urgent medical attention during this time please call 03333 704 112.  For non urgent assistance with medication or minor illness, please contact your local pharmacist. If the matter is not time critical, please call back over the coming days to allow time for urgent cases to be dealt with as a priority. Thank you for your co-operation and understanding.

Appointments

We have reluctantly had to review and change the way we offer appointments for our GPs. This has been due to the COVID pandemic and the need to keep our patients and staff safe, also to manage increasing demand for our services. To ensure that we can prioritise and ensure access to healthcare for our most unwell patients, we ask all patients requesting an appointment to submit an e-consult using the above link, email us with details of your problem or call us and give as much information as possible to one of our trained care navigators. This means the clinician will have sufficient information about your problem and can deal with it appropriately. The clinician will review your request and we will contact you. This may be by telephone call, request for a face to face appointment, electronic communication such as text/email, signposting to other services or information from the clinician given to you by one of our staff.

Please be aware that the most appropriate clinician to deal with your problem is not necessarily the GP and may be a paramedic, pharmacist or nurse. You may therefore not always be contacted or given advice by the GP but by one of these clinicians. 

Please be assured that we are still seeing patients face to face when necessary, whilst being mindful of the risk to our staff and other patients. 

You can also consult a GP using the LIVI app

livi  LIVI is a video GP service that is now available though this practice. It lets you see a GP in minutes - even at weekends. It's free on the NHS. Download the app https://bit.ly/2mUUaQ. Appointments available Monday - Friday; 7am -  10pm, Saturday - Sunday; 8am - 4pm.

Disabled access

The Medical Centre is in a modern building with easy access to all facilities, which are situated on the ground floor. There is one parking space for patients with mobility problems directly in front of the surgery main door.

Feedback for Dr Mckenzie

All doctors are expected to seek feedback from colleagues and patients. If you have recently had a phone/face to face consultation with Dr Mckenzie, he would be grateful if you could complete the questionnaire below and return by emailing to wsxccg.rudgwick-rudgwick@nhs.net.

Thank you.

Patient questionnaire for Dr Mckenzie

Flu clinics

We are running flu clinics on Wednesday afternoons with bookable appointments. We have now procured delivery of a supply of vaccination for patients aged between 50 and 64 years old and we have clinics scheduled.

Covid-19 vaccination clinics

We are working with Courtyard, Southwater and Cowfold surgeries to offer our patients a Covid-19 vaccination at Bluecoats Health and Fitness Club, Christ's Hospital School. The site has a large amount of free parking and is 5mins walk from Christ's Hospital train station. All appointments maintain 2m social distancing, face masks are mandatory. For all appointments after the 12th February you will have been given a date for your second vaccination. If your appointment was prior to the 12th of February we will be contacting you shortly to offer you a date for the second appointment.

We are aware that some of our patients are starting to receive letters from the national vaccination booking system. These letters are from the NHS and invite you to book your vaccination appointment at one of the larger vaccination centres such as the Brighton Centre. Please don't worry, our service is not affected and you can still choose to have your vaccination more locally with us. You cannot book at our vaccination service through this system. 

We have vaccinated/are vaccinating the following groups: 

1. Residents in a care home for older adults, staff working in care homes for older adults

2. All those aged over 80yrs and frontline health and social care workers

3. All those aged over 75yrs

4. All those 70yrs of age and over and clinically extremely vulnerable individuals (not including those under 16yrs of age).

5. All those aged 65yrs and over

6. Adults aged 18 - 65yrs in an at risk group. 

7. All those aged 60yrs and over

8. All those aged 55yrs and over

9. All those aged 50yrs and over

We are currently contacting patients over 40yrs old to invite for vaccination.

Information for patients attending the Covid-19 vaccination clinic

Covid vaccination appointment cards

Some of our patients are requesting appointment cards. We are not issuing these for our patients as they are purely an appointment card and not proof of vaccination. Currently there is no need for a proof of vaccination and this is something we presume the Government will announce at some point and will be in a secure and valid format. The appointment cards are neither secure or valid proof of vaccination. Currently there are no changes in Covid rules for people who have had a vaccine. Please see https://fullfact.org/health/covid19-vaccination-card/

Self test chlamydia kits

Self testing chlamydia kits are now available for patients to order on line.

Please click here if you live in West Sussex, and here if you live in Surrey.

Blood tests

We have very limited capacity for undertaking blood tests. Please be aware that this is an additional service we can elect to provide and not a core service. We are however training new staff to provide this service again in the future. You can though easily have your blood test done elsewhere - click here for information.

BP checks

A number of patients have contacted us about blood pressure monitoring and some have requested guidance on what BP machine to purchase to monitor their blood pressure at home. The British and Irish Hypertension Society also have a list of validated machines - https://bihsoc.org/bp-monitors/for-home-use/. For those patients familiar with them, our surgery machines are Omron M2. You are also now able to use the machine in our reception as this is cleaned and aired between use.

Medication

Please avoid calling us for medication queries. You can request and collect your medication in the normal way and we will aim to have your medication ready within normal timescales. We are unable to issue prescriptions for longer than 1mth at a time as this will cause disruptions in the supply chain. If you are unable to collect your medication and have no-one to help you, please email us (wsxccg.rudgwick-rudgwick@nhs.net) and we can put you in touch with someone who can help.

Dental problems

Please be aware that GPs are not able to issue antibiotics for dental problems and are not licensed or indemnified to do so unless they have had special training. If you have a dental problem please contact your dentist or contact 111 who can put you in touch with an emergency dentist.

 

    


(Site updated 19/04/2021)
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