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Welcome to the RUDGWICK Medical Centre Website

econsultRudgwick Surgery

Appointments

We have reluctantly had to review and change the way we offer appointments for our GPs. This has been due to the COVID pandemic and the need to keep our patients and staff safe, also to manage increasing demand for our services. To ensure that we can prioritise and ensure access to healthcare for our most unwell patients, we ask all patients requesting an appointment to submit an e-consult using the above link, email us with details of your problem or call us and give as much information as possible to one of our trained care navigators. This means the clinician will have sufficient information about your problem and can deal with it appropriately. The clinician will review your request and we will contact you. This may be by telephone call, request for a face to face appointment, electronic communication such as text/email, signposting to other services or information from the clinician given to you by one of our staff.

Please be aware that the most appropriate clinician to deal with your problem is not necessarily the GP and may be a paramedic, pharmacist or nurse. You may therefore not always be contacted or given advice by the GP but by one of these clinicians. 

You can also consult a GP using the LIVI app

livi  LIVI is a video GP service that is now available though this practice. It lets you see a GP in minutes - even at weekends. It's free on the NHS. Download the app https://bit.ly/2mUUaQ. Appointments available Monday - Friday; 7am -  10pm, Saturday - Sunday; 8am - 4pm.

Disabled access

The Medical Centre is in a modern building with easy access to all facilities, which are situated on the ground floor. There is one parking space for patients with mobility problems directly in front of the surgery main door.

Feedback for Dr Mckenzie

All doctors are expected to seek feedback from colleagues and patients. If you have recently had a phone/face to face consultation with Dr Mckenzie, he would be grateful if you could complete the questionnaire below and return by emailing to wsxccg.rudgwick-rudgwick@nhs.net.

Thank you.

Patient questionnaire for Dr Mckenzie

Flu clinics

We are running flu clinics on Wednesday afternoons with bookable appointments. We have now procured delivery of a supply of vaccination for patients aged between 50 and 64 years old and have clinics scheduled from Tuesday 22nd December 2020.

We have been made aware that some patients have received a letter from NHS England advising them that they are at risk and may need a flu vaccination. We have been advised that some of these letters have been sent erroneously and so please check with us if you are eligible. 

Covid-19 vaccination clinics

Please do not contact us concerning a Covid-19 vaccination. You will be invited when vaccine becomes available for your cohort - this is strictly according to government guidelines and dependent on vaccine supply. We are not able to vaccinate non-registered patients or vaccinate patients or prioritise patients in any different way. To make sure you are invited promptly for your vaccination when it becomes available please ensure we have your correct contact details and in particular your mobile phone number as the quickest way to invite you is via text messaging. Clinics are organised at short notice due to vaccine supply.

We are currently booking patients aged 78yrs and over. Please contact us if you are in this age range to make an appointment - the next clinic is on Friday 22nd January 2021. 

Information for patients attending the Covid-19 vaccination clinic

Self test chlamydia kits

Self testing chlamydia kits are now available for patients to order on line.

Please click here if you live in West Sussex, and here if you live in Surrey.

Blood tests

We have very limited capacity for undertaking blood tests. Please be aware that this is an additional service we can elect to provide and not a core service. We are however training new staff to provide this service again in the future. You can though easily have your blood test done elsewhere - click here for information.

BP checks

Monitoring of your blood pressure is currently not possible due to Covid 19. A number of patients have contacted us about blood pressure monitoring and some have requested guidance on what BP machine to purchase to monitor their blood pressure at home. The British and Irish Hypertension Society also have a list of validated machines - https://bihsoc.org/bp-monitors/for-home-use/. For those patients familiar with them, our surgery machines are Omron M2.

Medication

Please avoid calling us for medication queries. You can request and collect your medication in the normal way and we will aim to have your medication ready within normal timescales. We are unable to issue prescriptions for longer than 1mth at a time as this will cause disruptions in the supply chain. If you are unable to collect your medication and have no-one to help you, please email us (wsxccg.rudgwick-rudgwick@nhs.net) and we can put you in touch with someone who can help.

Dental problems

Please be aware that GPs are not able to issue antibiotics for dental problems and are not licensed or indemnified to do so unless they have had special training. If you have a dental problem please contact your dentist or contact 111 who can put you in touch with an emergency dentist.

 

    


(Site updated 18/01/2021)
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