As we are part of a Primary Care Network, we have two clinical pharmacists (Yasmin Hoque and Victoria Cunningham) and a pharmacy technician (Andy Whittingham) working with us. Their role within general practice is patient facing to provide clinical medicine leadership both in running pharmacist practice clinics and supporting general practice staff. They aim to:

    • Undertake structured medication reviews for patients facing long term conditions to support patients with their medications to ensure they get the best use of their medicines
    • Improve medicines optimisation and safety to reduce the risk and harm from poor use of medicines with the aim to reduce unplanned hospital admissions
    • Improve antimicrobial stewardship prescribing in line with local and national guidance and recommendations
    • Supporting care home residents formulating care plans to improve medicine management
    • Manage minor ailments by undertaking differential diagnoses within my scope of practice and develop my diagnostic and clinical assessment skills to become a fully embedded clinician with the surgery
    • Provide specialist advice to other pharmacist colleagues in other sectors

Practice Management

Mrs Susan Mckenzie (f)

LLB (Hons), VN

Managing Partner (non clinical).

Susan originally studied law and trained as a solicitor, then decided to change career and worked as a manager at St George's Hospital in London. She then re-trained again and qualified as a veterinary nurse and worked for several years at an emergency clinic in London. She has worked in GP practice management for nearly 20 years. She is married to David (Senior Partner) and they have one daughter, a dog, a pony and several bikes.

Louise Crow

Deputy Practice Manager and Dispensary Manager


Mrs Hannah Parsons (f)

Hannah is also one of our Care Co-ordinators

Mrs Lorraine Snelgrove (f)

Trainee dispenser


Mrs Amanda Francis (f)

Team Leader Care Navigators

Mrs Cathryn Grimble (f)
Mrs Deanne Marsh (f)

Receptionist and dispensary assistant

Mrs Philippa Puttock
Mrs Ashleigh Russell (f)


Lisa Nash

Secretary and Admin support

Lynn Cranham

Secretary and Admin Support

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