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Welcome to the Rudgwick Medical Centre Website

Rudgwick SurgeryThrough this website we hope to improve our services to all of our patients and enable you to find the information you require at the click of a mouse.

You can order repeat prescriptions online, download registration forms,  tell us about your change of name and address and much more.

You can find out information about medical conditions and diseases through our patient information leaflets as well as keep up to date with all the latest practice news and developments.  You can also allow the nurses to collect travel information by using the Travel Form

We are always looking to improve our services so please fill in our patient survey or leave some feedback on our contact details page.  We hope that with your help and co-operation we will be able to make this website a better place for all your online needs.

CORONAVIRUS - SURGERY UPDATE

In line with government advice, we have suspended our online booking service. All our GP appointments will be initially conducted by phone and the GP will ask you to come in to be seen if necessary. Our nurses will be screening their appointments and offering essential services only such as wound dressings and essential blood tests. Please ONLY attend the surgery if you have a pre-booked appointment and have been asked to come in or to collect a prescription. When collecting a prescription, please adhere to social distancing requirements, we are limiting the number of patients in the building at any one time, our door is currently locked and we may ask you to wait outside. 

CONTACTING US BY PHONE - our phone lines are currently very busy and we have limited staff available to answer. Please only call us for essential queries, or you can email us HSCCG.rudgwick-rudgwick@nhs.net

MEDICATION - Please avoid calling us for medication queries. You can request and collect your medication in the normal way and we will aim to have your medication ready within normal timescales. We are unable to issue prescriptions for longer than 1mth at a time as this will cause disruptions in the supply chain. If you are unable to collect your medication and have no-one to help you, please email us (HSCCG.rudgwick-rudgwick@nhs.net) and we can put you in touch with someone who can help. 

CORONAVIRUS - ADVICE FOR PATIENTS

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while ensuring services are available to the public as normal.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • You think you have coronavirus
  • In the last 14 days you've travelled to a country or area with a high risk of coronavirus - see coronavirus advice for travellers and a list of high risk countries on nhs.uk
  • You've been in close contact with someone with coronavirus

Do NOT go to a GP surgery, pharmacy or hospital. Stay indoors and avoid close contact with other people. Call 111 if you need to speak to someone.

Further information of how to self-isolate is available here.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others.

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.

The RUDGWICK Covid-19 Community Group

This is a new group who would like to offer their services collectively to the elderly, vulnerable and self-isolating individuals, couples and families who don't have any local family or friends to support them or rely on, or people who find that the people who would normally help them are now in the same position as themselves. If you don't fall into one of those categories, but are in need or support then please don't hesitate to contact them.

The services they are planning to assist with are shopping, prescriptions, dog walking, posting letters and of huge importance to reach with a friendly phone call within our community. Please email us hsccg.rudgwick-rudgwick@nhs.net if you would like to be put in touch with them.

New GPs

Dr Justine Hall who has been with us as a locum since the beginning of the year is joining us on a permanent basis for two days a week from 1st April 2020.  A new GP, Dr Taraneh Khalafpour will be starting in mid-April 2020.

LIVI

LIVI is a video GP service that is now available though this practice. It lets you see a GP in minutes - even at weekends. It's free on the NHS. Download the app https://bit.ly/2mUUaQ. Appointments available Monday - Friday; 7am -  10pm, Saturday - Sunday; 8am - 4pm.

IMPORTANT DATES

Patient Participation Group - The next meeting is the Annual General Meeting at the Jubilee Hall on 22nd April 2020 at 19.15pm. The PPG will also be holding their first coffee morning on 6th June 2020 (same venue). All patients are invited!

Please contact the practice or email ppg.rudgwick@gmail.com if you would like to join the group or would like to receive newsletters. Click here for the PPG section of the website for further information.

CLOSURE DATES - We will be closed for training from 12.30pm on the following dates:

9th June 2020

9th September 2020

12th November 2020

9th March 2021

Evening and weekend access to GP appointments      

Evening and Weekend Access to GP Appointments

                                                                                                 

    


(Site updated 03/04/2020)
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